Our Services
Schwanke-Kasten Jewelers, locally owned and operated since 1899. We offer fine jewelry, luxurious Swiss watches, and special gifts for any occasion. Along with our professionally trained sales team, Schwanke-Kasten also provides:
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Authorized Rolex Service Center
- In 2024, we hired Noah Riley from Treiber & Straub to expand our watch repair capabilities, alongside our exceptionally talented Lars Nielson. Both are CW21 certified and Level 50 certified master watchmakers with decades of experience between the two of them.
- Appraisals with onsite Gemologists for the jewelry purchased with us
- Engraving on items purchased from our store and online
- Free gift wrap on all items sold through our stores and online
- Jewelry repairs & designs with our onsite goldsmith
- Wish-list service, in-store and online
- Watch repairs & movement service* on the brands we sell
Need Assistance Shopping?
No worries! Peruse our website for ideas, then simply call whichever location is more convenient for you, let us know what you're looking for and your budget, and we'll gather a selection of items for you to consider personally. Click HERE for our Whitefish Bay store.
What is a Watch Movement Service?
This is a service for automatic watches, which is usually needed every 7-10 years. The service itself is typically conducted by our certified onsite watchmaker where he completely disassembles your watch movement; thoroughly cleans and inspects all the parts; then reassembles the movement and lubricates the jewels and gears with specialized oils and lubricants. After it's reassembled, he then runs a series of test for accuracy and water resistance (if applicable), and finally completes the service by refinishing and polishing the casing (and bracelet) of your watch.
