Our Services

Schwanke-Kasten Jewelers, locally owned and operated since 1899. We offer fine jewelry, luxurious Swiss watches, and special gifts for any occasion. Along with our professionally trained sales team, Schwanke-Kasten also provides:

  • Appraisals with onsite Gemologists for the jewelry purchased with us
  • Engraving
  • Free gift wrap on all items sold through our stores and online
  • Jewelry Repairs & Designs with our onsite Goldsmith
  • Wish-list Service, in-store and online
  • Watch Repairs & Movement Service* on the brands we sell

Need Assistance Shopping? No worries! Peruse our website for ideas, then simply call whichever location is more convenient for you, let us know what you're looking for and your budget, and we'll gather a selection of items for you to consider personally. Click HERE for our downtown boutique store or HERE for our Whitefish Bay store.

What is a Watch Movement Service? This is a service for automatic watches, which is usually needed every 7-10 years. The service itself is typically conducted by our certified onsite watchmaker where he completely disassembles your watch movement; thoroughly cleans and inspects all the parts; then reassembles the movement and lubricates the jewels and gears with specialized oils and lubricants. After it's reassembled, he then runs a series of test for accuracy and water resistance (if applicable), and finally completes the service by refinishing and polishing the casing (and bracelet) of your watch.

The video clip below is from a Channel 6 Interview conducted on 2-13-15 with President & Owner, Tom Dixon, who explains our services of jewelry repair, engraving, and watch repair: